Privacy Policy

Eva-Excelsior Solutions Pvt Ltd ("Eva Excelsior", "we", "us", or "our"), a DPIIT Recognised Startup incorporated under the Companies Act, 2013, with its registered office at 12th Floor, Samanvay Silver Complex, Akota, Mujmahuda Road, Vadodara, Gujarat – 390020, India, is committed to protecting the privacy of all individuals who interact with our website at evaexcelsior.com (the "Website") and our services.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. By using our Website or submitting any enquiry or RFQ, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following categories of information:

a) Information you provide directly

• Full name, company name, job title
• Email address and phone number
• Country / region of business
• Product enquiry details, quantity requirements, and specifications submitted via our Contact or RFQ forms
• Any correspondence you send us by email or through the Website

b) Information collected automatically

• IP address and browser type
• Pages viewed, referral URLs, and time spent on the Website
• Device type and operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiries and provide quotations for sourcing and manufacturing services
• To process and manage your RFQ submissions and business communications
• To send you relevant information about our products, services, or updates (only where you have provided consent)
• To improve and personalise the Website experience
• To comply with applicable legal and regulatory obligations in India and internationally
• To detect, prevent, and address fraud or security issues

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: To fulfil our obligations when you engage our sourcing or procurement services.
• Legitimate interests: To operate, improve, and protect our Website and services.
• Consent: Where you have given explicit consent (e.g., subscribing to communications).
• Legal obligation: Where processing is required by applicable law.

4. Sharing of Information

We may share your information with trusted Indian manufacturers and suppliers only as required to fulfil your specific sourcing enquiry, and solely with your knowledge. All third parties are required to implement appropriate technical and organisational measures to protect your data.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. RFQ and contact submissions are retained for up to 3 years, after which they are securely deleted or anonymised.

6. Cookies

Our Website uses essential and analytics cookies to enhance your browsing experience. You can control or delete cookies through your browser settings at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, object to processing, and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at info@evaexcelsior.com.

8. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

Eva-Excelsior Solutions Pvt Ltd

12th Floor, Samanvay Silver Complex, Akota, Mujmahuda Road, Vadodara, Gujarat – 390020, India

Email: info@evaexcelsior.com | Phone: +91 95373 77733